Location felt safe and checking in and out was no hassle. I arrived early and was assigned my room. Hotel security were helpful and on point. The rooms were clean and well maintained. The hotel itself, althogh not the most modern, did possess a sense of grandeur. All staff were friendly. Parking was close but offsite and there was always security to accompany you. Breakfast was excellent with a wide choice of local and international dishes. There a 3 restaurants on site on case you wish to dine in. There's a gym, sauna, spa....The Hotel is close to many malls, shops, transport. Overall, this Hotel I would definitely recommend.
Darren
April 2023
The breakfast was a fantastic mix of local Colombian breakfast food as well as European breakfast foods. The Colombian food included Tamales, Pan de Yuca, Pan con Bocadillo, Calentado, Chorizos and of course, scrambled eggs both with and without ham. The European food included toasted bread with marmalade, cereals including cornflakes; granola and Choco Crisps (the Colombian Coco Pops!), eggs as requested (we ordered fried eggs), muffins / cupcakes and yogurt. The drinks there was coffee (of course! 🇨🇴), tea, milk, hot chocolate, freshly squeezed juices of Blackberry, Mandarin, and Orange. Honestly, it was a fantastic blended breakfast for all, those who prefer their conventional breakfast and those who want to the local cuisine!
Ruben
September 2024
Everything was great during my stay, no complaints. Highly professional and attentive staff who provide world class service, great food, very centrally located premises; quiet, very comfortable spacious room with a great view of the city and the mountains, a super comfortable bed! Breathtaking view from the rooftop restaurant. I was super impressed, a fantastic deal that is definitely worth every dollar you pay.
Alex
December 2024
I was in Bucaramanga for one night, breaking a long journey, and in the hotel for only 12 hours or so. Check-in after a long bus journey was super-straightforward - thank you, Arturo. My room was large and comfortable with a coffee machine and a very good bathroom. The location is good - not that I went anywhere! - about 15 minutes' drive from the bus terminal. I had to leave early, before breakfast, but was given a very nice packed breakfast for my journey. I suppose this is mainly a business hotel? Not especially characterful but perfect for my needs.
Sarah
March 2025
Location is the best and breakfast wonderful.
Jose
August 2024
Great pool and gym. Customer service was amazing, especially grateful to Mitchel, who graciously tried ro help me with Avianca. I also liked the location. And the breakfast was good, too.
Allegra
January 2025
What everyone needs to know about his place is only 2 things: 1. The location is excellent. You will not find a location like this. 2. Roof top views are breathtaking.
Vicnia
May 2023
Located in a place with all services close by (bank, atm, shopping, nice restaurants, etc). the staff is very nice and helpful. I had two receptions for relatives on the terrace restaurant and the staff were amazing and made sure that all details were taken care of.
Sofia
January 2023
The Turco and sauna space was amazing! Very relaxing.
Iiris
May 2024
Loved the spa, the steam room worked perfectly, the sauna not as good but it did the job, the jacuzzi tub was relaxing, had a great massage. The room was super comfortable, loved the 24 hour room Service, and they even had a salon on site where I was able to conveniently get a blow dry, all for a very low price for stay. Very exceptional stay in Bucaramanga
Vanessa
January 2025
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